HVAC Commercial Service Coordinator Peoria, IL
Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, balanced, and high-performance buildings!
Carrier Commercial Service has an opening for an experienced Service Coordinator!
The ideal candidate for this role will have the ability to maximize technology to improve communication and operational efficiency of the service branch!
- Schedule and dispatch technician daily work orders for repairs while ensuring the scope of work and time requirements are well communicated.
- Lead prioritization of repairs while optimizing technician assigned routes to align with job requirements.
- Partner with Service Manager & Service Operations Lead to prepare a bi-weekly technician schedule.
- Proactively distribute orders for jobs daily.
- Make sure to scheduling guidelines and work order priority to load schedules.
- Assist with the management and recording of non-productive technician time
- 2 - 5 years relevant HVAC service industry experience preferred
- Strong experience in Microsoft Office Suite, Salesforce, and SAP
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