Service Manager in HVAC Company- Springfield IL

Posted: June 16, 2021

Company: MB Heating & Cooling

Employer Type: Heating and Cooling

Position Type: Full Time

Job Type: Project Manager

Experience Level: Mid Level

Certification Required: Other

Education Required: High School/GED

City: SPRINGFIELD

County: SANGAMON

Salary Range: $55000-$65000

We currently have an opening for a Service Manager in our Service Department. The ideal candidate will have management experience, preferably in the trade industry, be forward thinking, a team builder, and a problem solver, somebody who is great at tracking multiple things. If it sounds like you and you are looking for a company where you can put your skills to use and be treated like more than just "a number" then we want to hear from you!

Primary Job Function: To manage the service operations of the company. This includes overseeing the daily dispatching, coaching, motivating of all needed efficiencies of the service technicians and overall department. Other duties include improving customer relations, reviewing all billing, directing warranty claims, tracking parts and warranties, monthly meetings with the other managers in respect to department needs. The Service Manager is expected to handle all aspects of the service department and to ensure its continued profitability and growth.

Work Hours: 40+ hours per week, Monday through Friday, some weeknights and weekends

Pay scale: This is a salaried position with yearly pay range of $50-80k DOE plus Bonuses!!

Benefits: Medical, Dental, Vision, Paid Vacation & Holidays, 401k, Company vehicle, Tablet, Cell Phone, Uniform

Desired Skills

Qualifications:

  • 3+ years management experience, preferably in a trade industry
  • High school diploma
  • Valid driver's license and insurable driving record
  • Familiarity with pricing, billing, and ability to understand financial reports
  • Familiarity with directing warranty claims
  • Intermediate computer skills

Competencies:

  • Time Management
  • Decision Making/Problem Solving
  • Communication
  • Attention to Detail

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