Technical Advisor and Quality Control Technical Lead - Peoria, IL
Posted: August 21, 2023
Company: Leidos
Employer Type: Other
Position Type: Full Time
Job Type: Residential
Experience Level: Mid Level
Certification Required: Other
Education Required: Bachelors
City: PEORIA
County: TAZEWELL
Salary Range: $65000-$75000
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Leidos is seeking a full time Technical Advisor and Quality Control Technical Lead for its Residential Program. This is a strategically important position that will have a large impact on an already successful organization that provides energy program design, implementation, and consulting. This position will provide technical expertise and assistance in the design and curation of processes and procedures related to quality assurance of energy efficiency related work. It will diagnose and provide recommended solutions to situations as they arise or will arise related to site-based weatherization and energy saving work. The successful candidate may also be responsible for some day-to-day oversight and leadership to field staff, subcontractors, and contractors while improving overall productivity and quality.
Location:
(Telecommute/Home office): Ameren Illinois and Leidos believe it is very important to provide employment opportunity to the utility ratepayers that reside in Illinois. Therefore, there is strong preference for the successful candidate to be located in the Ameren Illinois service territory https://www.ameren.com/illinois/company/about-ameren/service-territory (roughly the southern two-thirds of Illinois). The Ameren Illinois service territory includes several large to mid-size communities such as Galesburg, Quincy, Peoria, Bloomington-Normal, Champaign-Urbana, Danville, Decatur, Springfield, Charleston-Mattoon, Effingham, Mt. Vernon, Marion, Carbondale, and Metro East (Belleville, O'Fallon, Granite City, Edwardsville, Alton, Collinsville
Candidate will need to perform work duties in the Illinois area with travel up to 50% of the time.
The Challenge:
- Work closely with the Residential Energy Efficiency Program Manager to use quality methodology in support of program energy saving goals and to provide a highly desirable program for Ameren Illinois and their customers. This includes providing support to program operational staff to respond to complex customer or ally issues that pertain to the quality of work on residential properties.
- Deliver weekly, monthly, and quarterly activity reports and track progress towards individual and program goals.
- Work closely with inspectors in all aspects of program guidelines to ensure the energy efficiency and weatherization measures are installed safely, accurately, completely and in a timely manner.
- Inspect and ensure work performed is installed per program policy.
- Analyze report results to determine trends and utilize that analysis to work towards proactive quality control.
- Assist with continuous internal process improvement, program standards review, and documentation.
- Provide building science technical training to energy efficiency program partners.
- Oversight of field equipment, including confirmation that equipment is in calibration and ensuring equipment is maintained and team members are trained on use of equipment.
- Research methods and provide recommendations to reduce cost and provide higher quality of energy reducing and health & safety options for all residential customers.
- Consistently maintain positive customer relationships, develop and deliver effective presentations.
- Knowledge of safe work practices to ensure the job site and personnel maintain compliance with the same.
- Must be highly motivated, well organized, self-starting, have strong written and verbal communication skills, and work well in a team setting.
- Willingness to learn, grow and expand capabilities.
- Perform other duties and ad-hoc responsibilities as assigned.
- Reports to the Portfolio Quality Assurance Manager and works together to maintain inspection policy and processes.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
Desired Skills
- Bachelor’s degree (QA, Business, Engineering, or related) with two plus (2+) year of related experience. May consider more years of experience in lieu of degree.
- Up to 50% travel may be required.
- Microsoft Office Suite proficiency; Teams, Excel, Word, PowerPoint
- Valid driver’s license and ability to perform field verification of pre and post installation of energy efficiency measures.
- Strong communication and problem-solving skills.
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