Field Technician II Collinsville, IL
The Field Technician II is responsible for installations, service and inspections and/or conducting energy audits and assessments to establish baseline energy use and recommend energy saving practices and measures. This position is responsible for educating customers on their usage, installing energy-saving/safety measures and recommending energy saving practices to customers.
ESSENTIAL DUTIES & RESPONSIBLITIES
- Conduct detailed audits, assessments, and work orders assigned daily as scheduled as specified in program contracts and technical specifications.
- Identify potential conservation measures and savings potential and then recommend the appropriate energy efficient technologies.
- Provide customers with education sessions and recommendations on energy efficiency measures.
- Perform diagnostic testing, install program measures and perform minor repairs as appropriate based on program specifications.
- Manage supplied inventory materials and company issued equipment.
- Maintain a safe working environment for employees and customers at all times, while providing a high level of customer service and education for each service or installation performed.
- Support job site preparation and clean-up, maintaining a clean and organized work area. Ensure customer property is treated with care and left in equal or better condition than it was found.
- Immediately communicate all existing and potential customer service issues to immediate supervisor to ensure prompt resolution.
- Conduct work in compliance with OSHA and company safety procedures.
- Perform other duties as assigned.
Desired Skills
- High school diploma or equivalent required. Associate’s Degree a plus.
- Relevant industry certifications as required by the program required.
- 1-3 years' construction or industry experience preferred. Energy industry experience a plus.
- Strong communication, both verbal and written, and relationship-building skills. Ability to communicate clearly and effectively with customers, staff, supervisors, contractors, and clients.
- Strong attention to detail while maintaining accurate documentation.
- Ability to manage multiple priorities in a fast-paced environment and adapt to change when needed.
- Ability to work a flexible schedule.
- Proven ability to work well independently and as a team and meet objectives.
- Valid driver’s license required, and use of personal vehicle may be necessary, to travel to client locations. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
- Perform the essential functions and physical demands of the position with or without accommodation.
- Proficient with Microsoft Office Suite.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
- Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion.
- Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
- Visual capacity enabling frequent use of computer equipment, operating a motor vehicle and/or heavy equipment.
- Heavy work: ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Indoor and outdoor environmental conditions. This may or may not include extreme cold temperatures below 32 degrees and extreme heat above 100 degrees.
- Atmospheric conditions such as fumes, odors, dust, gases or poor ventilation.
- Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places.
- Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia
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