Administrative Assistant I

Posted: May 20, 2024

Company: Illinois Department of Human Services

Employer Type: Government

Position Type: Full Time

Job Type: Clerical/Administrative

Experience Level: Mid Level

Certification Required: N/A

Education Required: Bachelors



Job Requisition ID: 37405

Agency: Department of Human Services

Opening Date: 05/17/2024

Closing Date/Time: 05/31/2024

Salary: Anticipated Salary (Effective 7/1/24) $5,423 - $7,721 per month ($65,076 - $92,652 per year)

Work Hours: 8:30am - 5:00 pm Monday - Friday

Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Division of Rehabilitation Services

Bureau of Planning and Strategic Management

Assistive and Information Technology

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position coordinates day to day activities including special projects of a complex and confidential nature for the Bureau of Planning and Strategic Management/Assistive and Information Technology Manager. The Division is seeking a candidate with exemplary organizational and communication skills and who is detail oriented and able to carry out assignments with limited oversight.

Job Responsibilities

  1. Serves as administrative support for the Bureau Planning and Strategic Management/Assistive and Information Technology Manager handling special projects, some of which are complex and confidential in nature.
  2. Coordinates the day-to-day activities of this Section, including, but not limited to, publishing and approval of intranet content, maintaining the intranet staff directory, managing information technology requests, and managing assistive technology requests.
  3. Assists staff in researching and staying abreast of assistive technologies, assistive technology service providers, and assistive technology vendors for use by Division field staff in serving customers and/or staff with disabilities.
  4. Performs administrative functions for the Manager.
  5. Performs other duties as required or assigned which are reasonably with the scope of duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration.
  2. Requires one (1) year of professional experience in a public or private organization, or completion of an agency approved professional management training program.

Preferred Qualifications

  1. Two (2) years of professional experience communicating effectively (written and orally) and coordinating day to day activities that lead to greater efficiencies and effectiveness within a division or bureau.
  2. Two (2) years of professional experience working for a public or private organization, in a social or human services field, maintaining confidentiality and handling sensitive information with professionalism.
  3. One (1) year of professional experience meeting deadlines with strong attention to detail while multitasking multiple projects.
  4. One (1) year of professional experience developing and maintaining professional working relationships with staff, customers, vendors and public and encouraging respect for those of other cultures and background.
  5. One (1) year of professional experience utilizing computer software such as Microsoft office suites in the preparation of reports, spreadsheets, and presentations in an accessible format for various audiences.
  6. One (1) year of professional experience researching issues and concerns in preparation of reports and correspondence to staff, customers, public, and/or internal/external stakeholder.

Conditions of Employment

  1. Requires ability to travel.

* All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link:

Desired Skills

Active ListeningCoordinating SkillsReading ComprehensionService OrientationSocial PerceptivenessSpeakingTime Management

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